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How to Whitelist Your Email Address

Below is information on how to whitelist emails with Gmail, Yahoo, Hotmail, Outlook and Apple Mail. Even if your ISP or email program is not listed, with these instructions you should be able to figure out how to whitelist our email address at any ISP or with any email program.

Also, if you find email from in your spam or junk folder, please take that opportunity to tell your mail program that it is not spam by hitting the "not spam", "not junk" or similar button, as that will train your program to whitelist it.


  1. First, if you find email from us in your Gmail spam folder, select our email and click the "Not Spam" button
  2. Next, open an email that you have received from us
  3. Click on the little down-pointing-triangle-arrow next to "Reply":
  4. Click "Add to Contacts list"


To whitelist emails from OR with Yahoo!, you will need to set up a "filter" after first taking the following steps:

  1. If you find email from OR is going to your Yahoo! bulk folder, open it and click "Not Spam"
  2. Be sure that the address OR is not in your "Blocked Addresses" list. If OR is on your "Blocked Addresses" list, select it and click "Remove Block"

Now to create the filter:

  1. Open your mail and click on "Mail Options" in the upper right hand corner
  2. Select 'Filters' (in the bottom left corner)
  3. On the Filters page, click "Add"
  4. Select the "From header:" rule, and add "contains" and "" OR "", which tells the system to put email with OR in your inbox and not the bulk folder.
  5. Click the "Choose Folder" pull down menu and select 'Inbox'
  6. Pick the Add Filter button


  1. To whitelist our address with Hotmail you will need to add OR to your Hotmail Safe List. Here's how:
  2. First, if you find email from us in your Hotmail junk folder, open the email and click "Not Junk"
  3. Next, check to see if if the email address OR is on your Blocked Senders list. If you find OR on your Hotmail blocked senders list, select it and click on the "Remove" button.
  4. Next, open your mailbox and click "Options" in the upper right hand corner
  5. At the top of the page, click on the "Junk E-mail Protection" link
  6. Next, click on "Safe List", which is down near the bottom
  7. Copy and paste OR where it says "Type an address or domain"
  8. Click the "Add" button

Microsoft Outlook

  1. On the Tools menu, click Options
  2. On the Preferences tab, click Junk E-mail
  3. On the Safe Senders tab, click Add
  4. Add OR where it says "Add address"
  5. Click OK

Apple Mail for OS X

  1. First, if email from OR ends up in your junk folder, highlight or open it and click "Not Junk" at the top of your screen.


  1. Go to Mail > Preferences from your Mail menu
  2. Go to the Rules tab
  3. Select Add Rule
  4. Give this rule a name such as ""
  5. Create a rule that says "If any of the following conditions are met: 'From' 'Contains'" and then paste in "" OR ""
  6. From the actions, select 'Move message' to mailbox 'Inbox'.
  7. Click "OK"


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